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In the Name of God بسم الله

Limits on talking with female customers on the telephone??

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Posted (edited)

Salam, 

 

I work at a bank and my job is to call customers and confirm banking details of large payments that they had processed on their accounts. Naturally alot of the customers I speak with are females. 

 

Sometimes they may be nice and decide to have a quick chat with me and alot of times we end up having a quick laugh. Is this allowed or am I engaging in haram?

An example of a scenario that took place earlier today:

 

I called a female customer up to confirm details. At the end of the call she says "I really appreciate and like it when you guys call me" as to which I responded back with "And we equally like calling and talking with you" to which she and I laughed.

Is this permissible? What are the boundaries? Am I jeopardising my fast? 

 

Thanks, wa Salam 

Edited by Ya Mahdi1999
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Would you act differently having the same conversation with a male customer? If no, you're good. If yes, you need to be polite and friendly for your work, but be careful not to cross over into flirting. 

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