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In the Name of God بسم الله

Account locked

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Guest Laayla

Bismehe Ta3ala,

Assalam Alikum

It says my account is locked.  I cannot log on with my password.

As far as I know, I didn't do anything wrong the past 24 hours.

M3 Salamah, FE AMIN ALLAH

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It looks like the CAPS lock was on and I had to wait until 15 minutes passed.

Thanks brother.  But I still have a problem with my IP address blocked on SC.  I need to go on incognito mode in order to surpass it.

I asked Sister Hameedah about it, but nothing was done about it.

Do you need my previous account names to remove the block/ban action?

Thank you.

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1 hour ago, Laayla said:

It looks like the CAPS lock was on and I had to wait until 15 minutes passed.

Thanks brother.  But I still have a problem with my IP address blocked on SC.  I need to go on incognito mode in order to surpass it.

I asked Sister Hameedah about it, but nothing was done about it.

Do you need my previous account names to remove the block/ban action?

Thank you.

Salam, Sister. I personally replied to your query when you posted on your own profile last month:

https://www.shiachat.com/forum/profile/422-laayla/?status=87799&type=status 

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Wa Alikum Assalam wa rahmah dear sister.

Yes, I'm aware you responded but when I said nothing was done,  I meant by removing the IP address from being blocked.

Do I give you the screen names that have the address blocked on this site?

M3 Salamah, FE AMIN ALLAH 

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22 minutes ago, Laayla said:

Wa Alikum Assalam wa rahmah dear sister.

Yes, I'm aware you responded but when I said nothing was done,  I meant by removing the IP address from being blocked.

Do I give you the screen names that have the address blocked on this site?

M3 Salamah, FE AMIN ALLAH 

Forum Admins do not have access to that. As I mentioned on your profile, please send a PM to a Site Admin:

 https://www.shiachat.com/forum/search/?&type=core_members&joinedDate=any&group[4]=1

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On 1/15/2021 at 9:29 AM, Laayla said:

It looks like the CAPS lock was on and I had to wait until 15 minutes passed.

Thanks brother.  But I still have a problem with my IP address blocked on SC.  I need to go on incognito mode in order to surpass it.

I asked Sister Hameedah about it, but nothing was done about it.

Do you need my previous account names to remove the block/ban action?

Thank you.

Assalam u Alaikum

I just checked and your IP is not blocked. Would appreciate if you can forward me your previous account name.

Sometimes, using a different browser and clearing temporary files/cache help.

 

Regards,

Abbas

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Bismehe Ta3ala,

Wa Alikum Assalam Wa Rahamah

Thank you brother @Abbas. 

Whenever I want to go on ShiaChat, I have to put incognito mode because otherwise the IP addresses are registered as banned.

@Charity

@Amenia

It might be simple to clear cache and temporary files, but I'm at an age, I don't know how to do that anymore.  Amazing as a millennial, I used to care about these things, but Sub7an'Allah age catches up.  I'm still happy I know how to type fast!  :)

Thank you for your time.

M3 Salamah, FE AMIN ALLAH

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6 hours ago, Laayla said:

Bismehe Ta3ala,

Wa Alikum Assalam Wa Rahamah

Thank you brother @Abbas. 

Whenever I want to go on ShiaChat, I have to put incognito mode because otherwise the IP addresses are registered as banned.

@Charity

@Amenia

It might be simple to clear cache and temporary files, but I'm at an age, I don't know how to do that anymore.  Amazing as a millennial, I used to care about these things, but Sub7an'Allah age catches up.  I'm still happy I know how to type fast!  :)

Thank you for your time.

M3 Salamah, FE AMIN ALLAH

Try now. Thank you

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